INFORMATION:

Placing an order with www.paintballdepot.net constitutes acceptance of all www.paintballdepot.net's store policies.
Please allow 1-2 weeks from the time you place your order, to receive your order. All international orders may take in excess of 2-4 weeks from order date to delivery. International orders do not recieve free shipping at all, When you place an order be aware that the method of shipping that you choose is only relevant to how it ships from our warehouse, not from the moment that you placed your order. For example, if you place an order for Next Day Air delivery, you will receive the order the following day after it ships; not necessarily the day after you place the order. We will always keep you updated as to the status of your order. If an item is priced $0.00 that means it is out of stock and will not be returning so the item will not be shipped and your account will not be charged. We reserve the right to refuse service to anybody at our choice.

Due to the high occurrences of internet credit card fraud, we choose to process all orders manually. Processing is done in batches, every weekday, but not on weekends or holidays.

Items that are not available at the time of shipping will be backordered and billed when the item does ship. If an item is not expected for longer then 30 days that item will be cancelled and you will not be billed for said item. We will contact you either way to notify you as to the status of the item.

All orders over $100 must be signed for by an adult upon delivery. The package will not be left if it cannot be signed for. If you are not at home a notice will be left by the driver, so that arrangements can be made for pickup at the nearest facility or UPS will re-attempt delivery two more times.

UPS will not deliver to a post office box, so you must have a physical street address or else the order will not be processed. Additional charges for invalid addresses or additional postage or fees levied beyond our control may be back charged to you, so double check your orders carefully before your final confirmation.

Order confirmation is automated – so be sure to check "Sent Mail" on the order form – or else you will not receive a copy of your invoice in your email.

All inquiries sent to

PAYMENT INFORMATION:
Paintball Depot uses secure server encryption software, to insure the safety of your order. Credit card numbers are never emailed, and all c/c info is erased automatically after 14 days. We accept: VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER. Addresses and Account Names are verified on credit cards. Regardless of your credit status, if your c/c info does not match the account number you will be declined. If you are declined you will be notified by email.

SHIPPING POLICY:

Free Shiping For All US States UPS Ground

SALES TAX:
If your shipping destination is located within the state of Washngton, you will be charged 8.6% sales tax.

INTERNATIONAL:
International Orders will generally ship within 2-4 weeks of ordering, but may take longer depending on approvals from issuing banks. All orders must be pre-approved and payment pre-arranged. If the item is not in stock and cannot be obtained in within 4 weeks after order placement, you will either be notified by email or we will substitute with the closest matching item. If you do not want substitution and would like us to hold your order until the exact match is available then you must indicate your request in the comment box on the order page.

PAINTBALL GUNS/MARKERS:
Piantball Depot will not accept returns of paintball guns for any reason. Any guns that are defective are covered under the specific manufacturer's limited warranty and will be addressed accordingly.

PAINTBALLS:
We will not accept claims on paintballs, unless UPS documents the damage at time of delivery. If your shipping carton shows apparent damage, you must have the UPS delivery agent/driver document such damage on their delivery records. During colder weather, we suggest as a preventive method from freeze damage to place your order choosing second day air delivery. We will not accept returns on paintballs that freeze, or re-shape due to freezing while sitting in a warehouse without proper climate controls.

RETURNING MERCHANDISE:
You Must Get A RMA return number to return any product. All processed orders returned and or canceled are subject to a 20% restocking fee. The 20% restocking fee will be waived on orders canceled prior to processing. Notification of cancellation must occur within 24 hours of order submittal and must be emailed to: